Exceptional Customer Support at the Heart of KOLAS
The KOLAS Customer Service Center plays a pivotal role in delivering an outstanding customer experience across Sacramento’s premier cannabis shop network. As the central hub for all customer-related communication and support, this service center exemplifies KOLAS’s dedication to accessibility, education, and satisfaction.
Accessible Help When You Need It Most
Operating daily from 7:00 AM to 9:00 PM, the center offers reliable, real-time assistance via phone at (916) 46-KOLAS or email at EXPERIENCE@KOLAS.COM. This wide availability ensures customers always have a direct line to professional support—whether they have product questions, need help placing an order, or are looking for guidance on current promotions.
Centralized Service Across the KOLAS Network
Strategically located at 1760 Challenge Way in Sacramento, the KOLAS Customer Service Center coordinates support for all KOLAS retail outlets, including Main Ave, Fruitridge, Elder Creek, South Watt, and Arden. This centralized model ensures a consistent and unified level of care, regardless of which cannabis dispensary a customer visits
Knowledgeable Staff Ready to Guide Every Step
The center is staffed by a team of friendly, knowledgeable professionals who are passionate about cannabis education and customer care. They offer personalized assistance tailored to each client’s preferences, helping both new and experienced consumers confidently navigate KOLAS’s vast selection of over 700 premium cannabis products
Expert Recommendations on a Wide Product Range
From tinctures and topicals to edibles, prerolls, flower, and vapes, customers can count on thoughtful recommendations and expert insight with every interaction. Whether it’s your first time using edibles or you’re exploring new product types, the team is equipped to provide meaningful guidance.
Maximizing Value with Deals and Online Ordering Support
In addition to product guidance, the service team provides information on ongoing deals and promotions, ensuring every customer can maximize value during their visit. They also assist with online ordering, making the shopping experience even more efficient and accessible.
A Cornerstone of Customer-Focused Cannabis Retail
In conclusion, the KOLAS Customer Service Center is more than just a point of contact—it’s a cornerstone of the company’s mission to empower, inform, and support every individual who engages with the brand. Through its dedicated service, consistent communication, and community-minded approach, KOLAS sets the standard for customer care in Sacramento’s cannabis dispensary scene.
